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The purpose of this website is to provide a resource for the Bookstore Exploratory Committee and the college community at large.  There are surveys for the faculty,  students and non-faculty employees to complete and a discussion board for those who wish to express their opinions outside of the survey and the Associated Student's Open Listening Forums.  
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 Announcements
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Bookstore POS System Selection
9/29/2005 1:43 PM
Upcoming Bookstore Meeting
4/8/2004 3:21 PM
Bookstore Vendor Interview Sessions
3/22/2004 2:47 PM
Bookstore Event--Open Forums
3/22/2004 2:46 PM
Mission Statement for Bookstore Committee
2/27/2004 11:24 AM
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    Both Skyline and CSM will have new bookstores in the future. The Skyline store will be part of the brand-new Student Support and Community Service Center Building, and at CSM, the bookstore will be relocated to the South Cafeteria. The Cañada bookstore is in need of renovation and a new look as well. These forthcoming changes prompted the release of an RFP and the formation of a district-wide ad hoc committee to explore opportunities for bookstore management.

   The committee is at the point where feedback is needed from faculty, staff and students to help identify important college issues surrounding the bookstores. The following surveys are meant to gauge the importance of various topics concerning campus bookstore operations. The committee hopes that this survey will provide a broad spectrum of faculty; staff and student’s views.  The committee expects that the data obtained in the surveys will be useful in its continuing exploration of bookstore operations. 

   The survey was designed by the bookstore subcommittee with assistance from Dr. Stephen Hearne of Skyline College.  Every effort has been made to ask relevant questions.  Questions are designed to evaluate both current operations and expectations of future bookstore operations. Thank you in advance for explaining your needs and expectations as they relate to the college bookstores.

Note: The survey is over, thank you to everyone who participated. You can now review both faculty and student survey results by clicking on the following links:     

Faculty Survey Results

Student Survey Results

Above links are also available on the page quick lunch.

 

 
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To expand, click on the next to each post
 Bookstore Operations--Discussion Board
SubjectNameModified
Expand/Collapse Posted At : 11/18/2003 ‎(2)
 
Bookstore Operations--What would you like to see in our bookstores that does not exist currently?
 
If you could change one thing to improve the bookstore what would it be?
Rick Bennett
12/4/2003 2:35 PM
 
Bookstore Operations--What would you like to see in our bookstore that does not exist currently?
 
test
Rick Bennett
12/4/2003 2:35 PM

Expand/Collapse Posted At : 12/2/2003 ‎(7)
 
Bookstore Operations--What would you like to see in our bookstore that does not exist currently?
 
The most helpful enhancement would be a way for students to purchase the textbooks and other materials that correspond to the courses in which they are enrolling:
 
an added feature on Websmart that allows enrolling students to select their courses then link to the list of books and materials required for the course - and PAY for the course PLUS the books all in one payment.
12/2/2003 2:21 PM
 
Bookstore Operations--What would you like to see in our bookstore that does not exist currently?
 
It would be great if our present bookstore housed in a larger building. 
 
I believe that we have a great bookstore at present with awesome staff.   What guarntees do we have that bringing in a new company would not only send prices up but cause serious hardships for students that are already struggling to buy books and supplies
12/2/2003 2:34 PM
 
Bookstore Operations--What would you like to see in our bookstore that does not exist currently?
 
You could put a computer with a database in the front of the store, in which you have all the products listed that you offer as well as the prices, saving time for the students and yourself.
 
12/2/2003 2:41 PM
 
Bookstore Operations--What would you like to see in our bookstore that does not exist currently?
 
ATM machine.
12/2/2003 2:53 PM
 
Bookstore Operations--What would you like to see in our bookstore that does not exist currently?
 
how does noe see the responces here, I can only see what rick wrote?
12/2/2003 2:58 PM
 
Discussion Board FAQ--All responses
 
To see all responses, click on the "expand/collapse" button.
12/2/2003 4:01 PM
 
Viewing Responses
 
Since Rick's message about viewing responses was a response itself, I have copied his instruction here to a new message.
To see all responses, click on the "expand/collapse" button.
12/2/2003 11:02 PM

Expand/Collapse Posted At : 12/3/2003 ‎(10)
 
Bookstore Operations--What would you like to see in our bookstore that does not exist currently?
 
I am very pleased with the CSM bookstore. However, some of the posted suggestions sound good, such as letting students consult a terminal at the front of the store which would tell them what the books are, if they are in, if not when they are expected, and so on. Some of my students now buy their books online, not necessarily getting the correct editions and not getting them as soon as they should,...
12/3/2003 8:40 AM
 
Bookstore Operations--What would you like to see in our bookstore that does not exist currently?
 (no text)
12/3/2003 9:20 AM
 
Bookstore outsourcing
 
Attached is a copy of a letter that I sent to the board regarding the question of outsourcing the bookstore.  It does not directly respond to the question of "what I want from the bookstore".  Rather it deals with the greater question of outsourcing and losing control over this valuable district resource.  What I want from the bookstore is an institution that will have as its...
Attachment
12/3/2003 9:50 AM
 
Viewing Responses
 
Ditto, Ditto, Ditto to Chuck's response.  This is a valuable resource we cannot let go.  Enough outsourcing!! 
12/3/2003 10:00 AM
 
Skyline Bookstore working conditions
 
The Skyline Bookstore does not have running  water or a
bathroom for employees, customers or sales reps. We have to  go out to other buildings, all year around. This has been on going since 1973.  The builing is falling down around us, why aren't we asked about our working conditions? Is going to a "private company" going to change our working conditions?
Keep the Bookstores...
12/3/2003 10:31 AM
 
Bookstore Operations--What would you like to see in our bookstore that does not exist currently?
 (no text)
12/3/2003 11:05 AM
 
Bookstore Operations--What would you like to see in our bookstore that does not exist currently?
 
I would like to see the current bookstore employees including management in new bookstore facilities. These folks have worked hard accomodating students and faculty in dungeon-like conditions for many years. They should be given the opportunity to prove how well they can do  business in a customer friendly, inviting new facility as they have been promised for many years (before budget cuts)....
12/3/2003 11:17 AM
 
Bookstore outsourcing
 
Yes. Interesting the question focuses on services and not the issue of outsourcing. I'm sure that our current staff could very easily, if afforded the resources, do anything a private company could to better the services they provide students--and I'm sure they want to. 
 
Though privatization is all the rage right now, I think we should be very careful about jumping on a bandwagon,...
12/3/2003 12:57 PM
 
Bookstore
 
Watch out for vendors who wine and dine you with promises.
Where are they once they get into the new building?  From experience, they usually aren't there.  Where are all the perks that were promised?
We have a book store that has worked in horrible surroundings.  Have you seen them run?  Have they not followed through?  NO, they have been there for all students and...
12/3/2003 4:22 PM
 
Bookstore Operations--What would you like to see in our bookstores that does not exist currently?
 
I WOULD NOT LIKE TO SEE LOCKERS THAT STUDENTS HAVE TO PUT THEIR BELONGINGS INTO... ARE WE REALLY SUCH BIG CRIMINALS THAT WE'LL RAMSACK YOUR PRECIOUS BOOKSTORE? I THINK NOT. ID LIKE TO SEE A COUNTER TOP OR A DESIGNATED PLACE WHERE THE ASCSM CAN SELL THERIR OWN MERCAHNDISE, AFTER ALL WE ARE A VERY IMPORTANT COLLEGE ENITY...WE'RE HERE AND NOT GOING AWAY. ABOVE ALL, LOW PRICES, OR I KNOW THAT ILL START...
12/3/2003 10:35 PM

Expand/Collapse Posted At : 12/4/2003 ‎(2)
 
Bookstore Operations--What would you like to see in our bookstores that does not exist currently?
 
 
The bookstore would benefit from offering to students different ways of purchasing books and materials.  Perhaps offering online  purchases, and or preordering online and have a site for pickup and payment.  The lines during the first two weeks of registration are just ridiculous.
12/4/2003 9:13 AM
 
Bookstore Operations--What would you like to see in our bookstores that does not exist currently?
 
I see many responses that our bookstores should offer online ordering of textbooks. They already do and have done so for some time. Check the bookstore website of your campus, they offer availability info of the course materials required and recommended and online ordering. The customer also has a choice of shipping the order or picking it up at the bookstore "will call" if desired.
...
12/4/2003 10:24 AM

Expand/Collapse Posted At : 12/13/2003 ‎(1)
 
Online Bookstore Survey Results
 
To: The person who setup the survey on this website
 
Why are participants names and email addresses posted on the results pages?  If it had been clearly indicated that they would be available for all to see, I wouldn't have given mine out.  I can understand why someone who works at the bookstore might need and want this information (to follow up on particular response for example),...
Robert W.
12/13/2003 4:20 PM

Expand/Collapse Posted At : 12/15/2003 ‎(1)
 
changes
 
I think you should be able to buy any book for any class at any time of the year you want instead of having buying windows set up. I don't see the sense in not selling a book to someone because they aren't in the selling window. I also think you should be able to sell books back at ANY time of the year. This would reduce lines of students outside the store waiting to sell or buy. You also need...
mark
12/15/2003 10:27 AM

Expand/Collapse Posted At : 12/18/2003 ‎(1)
 
changes
 
You need to educate yourself about the district bookstore operations before you make such ignorant suggestions!
12/18/2003 8:24 PM

Expand/Collapse Posted At : 12/21/2003 ‎(1)
 
Cost to students
 
I was talking to one of the managers at the Canada college bookstore, and he showed me some prices from college bookstores that have been outsourced. I was calculating the total cost to students for outsourcing and it came out to about $50-$100 more per semester. Students can barely pay for books as it is without adding another hundred dollars to their bill.
Note that these calculations are based...
John
12/21/2003 12:18 AM

Expand/Collapse Posted At : 1/19/2004 ‎(1)
 
Comment
 
It would be sad if the Bookstores were outsourced.
 
I know they do the best they can with what they have.
 
 
Alex
1/19/2004 9:00 AM

Expand/Collapse Posted At : 1/24/2004 ‎(1)
 
Bookstore Operations--What would you like to see in our bookstores that does not exist currently?
 
Healthier snacks, i.e., high-fiber, whole grains, Power bars, Luna bars.
Healthier juice drinks, i.e., 100% juice rather than just 10-15%!!
1/24/2004 1:36 PM

Expand/Collapse Posted At : 1/28/2004 ‎(2)
 
Bookstore Operations--What would you like to see in our bookstores that does not exist currently?
 
 A nice manager  ;-)
1/28/2004 5:40 PM
 
Bookstores
 
Please keep the bookstores the way they are run now. I know we will just get ripped off, if some "big corporation" comes in and takes over. I just came from a school that has a company running the bookstore and it was terrible. The prices were even higher than here and they didn't have hardly anyone working there, so we had to wait and wait and wait to get someone to help us. Whoever...
Robert
1/28/2004 6:27 PM

Expand/Collapse Posted At : 5/18/2004 ‎(1)
 
Bookstore Operations Task Force Makes Recommendation
 
Please read the recommendation to Chancellor Ron Galatolo at the top of the Bookstore Committee web site.
 
5/18/2004 7:49 AM

Expand/Collapse Posted At : 11/17/2004 ‎(1)
 
Testin
 (no text)
11/17/2004 1:11 PM

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